Refund Policy
A Legal Disclaimer
Last Updated: February 2026
1. Order Processing
-
Confirmation: Once you have finalized your selection via our WhatsApp service, your order is processed for international sourcing.
-
Customization: Orders including professional name and number printing (at the additional R100 cost) may require extra handling time to ensure precision and style.
2. Shipping Timelines
-
Imported Products: Because our high-quality, iconic soccer jerseys are imported to bring you the best from leagues like the Premier League and Serie A, shipping typically takes 3–4 weeks.
-
Delivery Scope: We deliver across South Africa, ensuring every fan can wear their passion with pride.
-
Tracking: We will provide updates regarding your shipment's status through our official WhatsApp channel: 27658494608.
3. No Refunds & Final Sale
-
Strict Policy: Please note that we have a No Refund policy.
-
Imported & Custom Goods: Due to the costs associated with international importing and the personalized nature of our custom-printed jerseys, all sales are final.
-
Sizing: We encourage all supporters to double-check their sizes and customization details (Name/Number) during the WhatsApp checkout process, as we cannot offer refunds for customer errors.
4. Damaged or Incorrect Items
-
Inspection: In the rare event that an item arrives with a significant manufacturing defect, please contact us immediately via WhatsApp with photos of the issue.
-
Resolution: We will review these cases individually to ensure you receive the quality service Fantasy Footballer is known for.
5. Contact Us
For any questions regarding your delivery, please reach out to us:
-
WhatsApp: 27658494608
-
Location: Benoni, Gauteng, South Africa
